Testimonials you submit may be published on our website.
Thank you for sharing your experience!
HelloSend: Call, SMS & WhatsApp for Zoho Desk
HelloSend’s communication app for Zoho Desk centralizes SMS, WhatsApp, and voice calls—enabling one-on-one replies, bulk messaging, workflow automations, and call logging—all directly from your Zoho Desk tickets.
HelloSend brings SMS, WhatsApp, and Voice Calling directly into Zoho Desk, helping your support team manage all customer conversations in one place. Use your own Twilio or RingCentral number for messaging, and Twilio for voice calling. WhatsApp connectivity is available via QR code scan (mobile-based numbers) or through a WhatsApp Business API (WABA) account, giving you flexibility based on your setup.
HelloSend is a unified communication platform built for Zoho—supporting both Zoho CRM and Zoho Desk. It empowers teams to manage SMS, WhatsApp, and voice call interactions directly from Zoho, without switching tabs or losing context.
Designed for sales and support teams, HelloSend simplifies engagement by offering:
SMS Messaging via Twilio, RingCentral.
WhatsApp Integration (Mobile WhatsApp and WABA)
Voice Calling via Twilio, including call logging, recording, and team-based routing
One-to-One Messaging from CRM records or Desk tickets
Bulk Campaigns with delivery tracking and reports
Automation Support using Zoho workflows and custom field triggers
Shared Inbox and Role-Based Access Control (RBAC) for team collaboration
Full Conversation History synced with Zoho modules for complete visibility
With HelloSend, your team can engage leads and customers across all major channels—SMS, WhatsApp, and Calls—from one place inside Zoho.
You need to be signed in to report inappropriate content. Alternatively, you could drop us a message at abuse@zohomarketplace.com explaining the situation.
Now, share this app privately just by sending them an email
To
Hello,
I would recommend you to try HelloSend: Call, SMS & WhatsApp for Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
You will be able to share this app only after it is published.
You will be able to report issues regarding this app only after it gets published.
You will be able to request for demo regarding this app only after it gets published.
Note: Your review, along with your details (name and profile photo), will be visible to all users. The vendor will be notified (upon approval after the moderation process). They may contact you for further information to enhance their application. The review will be visible in all data centers where the extension is available.
Note: Your information (name and email-id) will be shared with respective vendor upon successful purchase.
Share Your Feedback
×
Thank you for sharing your feedback!
Your review of the app HelloSend: Call, SMS & WhatsApp for Zoho Desk will under go a moderation process and then be posted (if approved) within a few business days.
Your comment of the app HelloSend: Call, SMS & WhatsApp for Zoho Desk will undergo a moderation process and then be posted (if approved) within a few business days.
Payments have not been opened up for users in the EU yet. However, you can mail us at sales@zohomarketplace.com to continue with the purchase.
Only admins can install or purchase this app. Please contact your organization admin for more information.
Portal Name :
Please login to submit your comments
Please login to your account.
We're sorry that you've decided to cancel your subscription for the . Please let us know why you're cancelling this service, so we can try and help resolve the issue.
The extension did not work.
It did not function as described.
I have found an alternative that does the job better.
I didn't receive adequate support or help resources to utilize this extension fully.
I am no longer using its parent product.
Other. Please specify.
Subject
Subject cannot be blank
Details
Message cannot be blank
Your review successfully sumbitted. Thanks for the feedback
Are you sure you want to delete the developer?
App Name
Vendor Name
Receive promotions
You have not subscribed to receive offers or promotions from any vendor.
You can add a new developer only after updating your company profile.
Kindly click on Update in company profile tab to proceed further.
Payment facility is not available in your region yet. However, you can mail us at sales@zohomarketplace.com to continue with the purchase.
This extension is not available for your region. Please mail us at sales@zohomarketplace.com for more information.
You are unauthorized login to this portal. Please check your portal URL.